The allocation of the transport service depends on the destination, weight, content and service.
It is defined as an indicative and non contractual basis:
COLISSIMO: light pieces to France and the European Union, plus Switzerland and Norway.
Geodis Calberson: heavy or bulky parts to France and the European Union, plus Switzerland and Norway.
FEDEX: France, the United States and Canada.
DHL: United States Canada and other destinations.
MONITORING OF PACKAGES
Upon receipt of payment you will receive confirmation by email of the receipt of the order, with an estimated delivery time and invoice.
The day of departure of the goods, you will receive an email from the shipping company with the tracking number.
The links to track shipments are:
Geodis Calberson-: http://www.calberson.com/
We strive to keep the stock on all the references of each product. If we are exceptionally out of stock, the maximum production time is 6 weeks to add to delivery below.
We try to make the packages from the day after receipt of payment. Delivery times are indicatives and not guaranted:
France and Corsica: 2 to 5 days.
Countries of the European Union, Switzerland and Norway: between 3 and 7 days
Rest of world: between 4 and 9 days
The default delivery service on the site is the normal service, do not hesitate to contact us if you want an express delivery, we will send you a quote.
We accept no liability for any delay in delivery of products ordered or any delay, if the delay is due to an event beyond our control including, without the list being exhaustive, war, flood, fire, labor disputes, strikes, lockouts, riots, civil commotion, malicious damage, explosion, governmental actions and any other similar event.
You can deliver your order to your home, work, on vacation, or a friend. Please take care to provide all the informations on the address, hours, phone numbers, email, entry codes etc. so that carriers do not encounter any difficulties in delivery, if any, charges redelivery beings will be charged.
COLISSIMO: home delivery against signature. If no one is home, a notice is left in the mailbox with the address to go to collect the parcel.
Geodis Calberson-: Home delivery against signature. If no one is present, a second passage is provided and a notice is left with a phone number to arrange a third passage.
Private: home delivery against signature. agency contact you by email or phone when the package arrives in your agency to propose you an appointment for delivery.
Business: the package is delivered directly without appointment. delivery against signature.
In case of questions about this, please contact us on +332 99 78 35 17.
TAXES AND DUTIES
For shipments outside the European Union, taxes and customs duties are borne by the recipient and will be requested at the time of deliver